7.3.1 Questionnaires and surveys

Questionnaires and surveys

Online or paper based surveys used to capture student responses for data collection and analysis.

Pre-course (entry) and post-course (exit) surveys may be combined to measure students’ attitudes to study methods and learning activities. An entry survey may be included as part of the course induction activities before or during the first contact session, helping to capture the learning profile of the cohort (e.g. perceived levels of IT literacy; prior experience of blended study methods) and expectations towards the study methods. The exit survey may be issued at the end of the teaching cycle but before the final assessment, inviting students to review their attitudes to blended methods in the light of their learning experience. Consequently the results from the two instruments can be compared to measure the impact of the study methods.

There are various ways you can collect survey data, we would suggest:


This form would be supplemented with additional questions about specific learning and teaching interventions that are of interest for evaluation. The basic form however is very short but still provides information to the module lead about how to improve the module.


Case studies

The evaluation case study from Health Sciences below focused on the reception of online tutoring and discussion methods – enabling comparison of attitudes between the start and finish of the course as represented through responses to a 5-point Likert scale.

Screenshot of survey feedback, with tabled responses to likert scale questions and extracts from open text boxes.

Note the presentation of the entry and exit scores together for each question item, which can reveal shifts in attitudes based on the learning experience that students have encountered. Open questions may also be introduced in the exit survey to invite participants to elaborate on the reasons behind their responses.

E-Learning Walkthrough

Coronary Heart Disease Prevention

Example of a range of evaluation methods
Ros Brownlow, Health Sciences
View Case Study [PDF]

A further case study below from Social Policy and Social Work compares the use of paper-based and online evaluation forms, with reference to Google Forms and Qualtrics.

E-Learning Walkthrough

Module Evaluation with Online Tools

A comparison of paper-based and online module evaluation tools.
View Case Study


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