Help & Support – Staff


Help & Support Homepage > Help & Support – Staff

Staff: Yorkshare VLE, Replay and Responseware Help

This page provides links to help materials and guidance on the following systems:

If you would prefer support materials in a format not listed here, or if you still have issues/queries after reviewing the below please Contact Us.

Yorkshare VLE (aka Blackboard)

Getting Started:

Technical Guidance:

Mobile Guidance:

Theory/Pedagogical Guidance:

Replay (aka Panopto, Lecture Capture, At-Desk Capture)

All requests for teaching sessions to be recorded using Replay should be sent to Timetabling: timetabling@york.ac.uk / 01904 32 4500

Getting Started:

Technical Guidance:

Theory/Pedagogical Guidance:

Responseware/TurningPoint Electronic Voting Systems

You can install TurningPoint from the software center (search ‘cloud’ and install ‘Turning Point Cloud’) or from our direct download link. Once installed try out the functionality and explore the tools. You will need to be added to the UoY licence before being able to use all Responseware functionality – Please Contact Us as soon as possible so that we can arrange this.

Technical Guidance:

Theory/Pedagogical Guidance:

Other Systems, not supported by the ELDT

The following systems are not owned by our team (the ELDT). Please use the below details to identify and contact the relevant team:

  • e:Vision or SITS
    • Technical support provided by the central Student Systems team.
    • Contact your Department’s administration team for guidance in the first instance.
    • If the issue cannot be resolved by your administrators, contact Student Systems: Student Systems Homepage.