Contact us

Our office hours are 09:00-17:15, Monday to Friday (we are closed on bank holidays)
For technical support out of hours, refer to our “Technical Help & Support” page

For technical or pedagogical support with the Yorkshare VLE or Collaborate, or for general advice/guidance on technology-enhanced learning:

• Email: vle-support@york.ac.uk – We aim to reply within four working hours
• Phone: (01904 32) 1131

For technical or pedagogical support with Replay Lecture Capture, Panopto At Desk Capture or TurningPoint/Responseware:

• Email: vle-support@york.ac.uk – We aim to reply within four working hours
• Phone: (01904 32) 1143

For details of our individual staff members see:

• About the E-Learning Development Team

Mailing lists

For staff at the University of York,  there are also a number of mailing lists that you may benefit from being a member of:

• VLE Coordinators – for all VLE Coordinators/Administrators
• VLE News – for our monthly newsletter and other VLE related news
• Replay News – updates on service improvements, system downtime, updates on the tender process

If you think you should be a member of one or more of these mailing lists, contact us and we will add you to the relevant lists.

Service updates and news

Follow us on Twitter: @UoY_Yorkshare

Tweets by @UoY_Yorkshare